Canadian ShippingWe ship all of our orders via Canada Post. Expedited service via UPS is available, upon request for an additional charge.
All Canadian orders over $149 are shipped free! Use code "freeship" at checkout. Free shipping is not available for Nunavut, Yukon and Northwest Territories and any other location deemed to be a remote location by Canada Post. Actual shipping will be charged. Free shipping cannot be combined with any other sale, discount or promotion.
For orders within Canada under $149* we offer shipping based on location: Destination
| Shipping Fee
|
BC, AB, SK, MB
| $6.95
|
ON, QC
| $8.95
|
All other provinces
| $10.95
|
Orders within Canada are insured by Canada Post up to $100 and will include a tracking number. Additional insurance for orders above $100 is available at checkout. Insurance is $1.30 per $100 coverage (subject to change as per Canada Post).
Orders placed on a business day will be shipped within 3 business days, unless otherwise specified. If we are not able to ship your order within 3 days, we will contact you immediately. Orders placed on a Saturday, Sunday or holiday will ship the next business day. You can expect to receive your package within 2 to 10 business days (dependent on Canada Post) from the day we ship your order.
Are you in a rush to give a gift or unsure of what to give? Check out our Gift Certificates!
* Sometimes Canada Post imposes extra charges on shipping; such as items weighing over 5kg and shipments to remote areas. If your order falls into this category, we will inform you prior to shipping.
Remote locations in Canada are determined by Canada Post. Click on this link: Canada Post to see if it applies to your order. If you are located in a remote area, actual shipping will be charged and you will receive an additional invoice for the difference.
If a shipment is lost or returned to us and the address provided by the customer is incorrect, we accept no responsibility. Responsibility for cost of replacement and shipping above the insured amount is to be paid by the customer. Reshipping the package to the corrected address is to be paid by the customer and full shipping charges will apply.
US Shipping
We do ship to U.S. addresses. Please note, additional shipping charges may be applied for Alaska and Hawaii.
| USA Shipping Only |
In Canadian Dollars
|
| $0-120.00 |
$8.95
|
| $120.01-200.00 |
$10.95
|
| $200.01+ |
$11.95
|
At www.rbc.com you can view current exchange rates as all orders are processed in Canadian dollars. For assistance, please contact us.
We use Canada Post for all our shipping needs. UPS is available upon request, for an additional fee. Please note, U.S. orders may be charged additional taxes or duty by the United States Customs and Immigration Service.
All U.S. orders are shipped once per week from Blaine, WA. If you require your order sooner, please contact us. Extra fees may apply.
Currently, we do not offer flat rate shipping to U.S. addresses.
International Shipping
Please contact us prior to placing your order for international shipping assistance.
Packaging
Whenever possible, we try to use either recycled or recyclable materials for packaging. At times, we may re-use old boxes that we have on hand to ship your order. If you would like us to use a new box, please let us know when you place your order.
Local Pick-up
We offer hassle-free local pick-up from our home office in Langley, British Columbia. Once we receive your order, we will get in touch with you in order to arrange for a mutually convenient day and time to pick up your items. We also offer pick up in Abbotsford once per week on Tuesdays or Thursdays (subject to change).
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